Making a Claim
Your Claim is our First Priority!
The Claims Department has a set of service standards, which guide all our interactions with our clients/potential clients, and we strive to achieve excellence in the delivery of our claims product. Over the years, we have built a close relationship with our clients and are always accessible for responses to any queries arising from any incident/claim or potential claim.
ACCESSIBILITY TO CLAIMS PERSONNEL
Over the years, we have built a close relationship with our clients and are always accessible for responses to any queries arising from any incident/claim or potential claim.
The Claims Department has a set of service standards, which guide all our interactions with our clients/potential clients, and we strive to achieve excellence in the delivery of our claims product, whilst being governed by the maxim “Your Claim is our First Priority”!
General – Major/Minor Perils and Catastrophes
- Immediately report incident to the Police (where applicable – such as for Burglary or malicious damage)
- Take pictures of the damaged areas and items.
- Secure premises and items to prevent further loss or damage.
- Report loss to us as soon as possible but at least within 30 days.
- Obtain an estimate of repair or replacement for the damaged or stolen item(s):
- For building damage: obtain an estimate from a reputable builder/contractor.
- For contents damage: prepare an inventory of lost/damaged items to include age of items, purchase prices and/or repair estimate or replacement cost.
- Retain all invoices for items purchased
- In the case of Minor Perils request a Police Report to facilitate settlement
Reporting a Benefits Claim
- Report all claims as soon as possible; the maximum allowable timeframe for reporting is 90 days from the date of service.
- Submit originals of the below documents:
- Completed Claim Form for the applicable Insurer (download claim form) sign and stamp by the service provider.
- Receipts for all payment made regarding the diagnosis
Reporting a General Motor Claim
- As soon as possible report any incident of a claim to us either by phone 926-1140 or email motorclaims@ffkja.com
- Download applicable claim form for insurer and complete
- Photograph the damaged areas and items
- Visit our office with copies of the below documents:
- Completed Claim Form
- Pics of Damage
- Motor Vehicle Certificate of Fitness
- Motor Vehicle Registration Certificate
- Driver’s License of all parties involved
Claims Forms
Kindly select the appropriate insurance company to download the necessary claims form.
Advantage General Insurance
British Caribbean Insurance Co
General Accident Insurance Co
GK General Insurance Co
All Risk Claim Form
Burglary Claim Form
Employer’s Liability Claim Form
Fidelity Guarantee Claim Form
Goods In Transit Claim Form
Hurricane Claim Form
Money Claim Form
Motor Accident Report Form
Motor Theft Claim Form
Motor Windscreen Claim Form
Plate Glass Claim Form
Property Claim Form
Public Liability Claim Form
Guardian General Insurance Co
All Risk Claim Form
Burglary Claim Form
Employer’s Liability Accident Claim Form
Fidelity Guarantee Claim Form
Goods In Transit Claim Form
Homeowners Claim Form
Machinery Breakdown Claim Form
Marine Cargo Claim Form
Motor Claim Form
Personal accident Claim Form
Third Party (General) Accident Claim Form
Guardian Life Group Personal Accident form