The Team

President
Chairman of the Board
Directors
Executive/Management Team
Service Team
- Employee Benefits
- General

THE PRESIDENT

Gerard Fontaine, B.sc.

Gerard Fontaine succeeded his father G. Richard Fontaine as President on April 10, 2012 having joined the management team in January 2007. Up to the time of his appointment he served on the Board of Directors of Fraser Fontaine & Kong Ltd., Mahoe International Premium Finance Co. and Belize Insurance Centre, and was Vice President, Special Projects at Fraser Fontaine & Kong Ltd.

As a fast-paced upcoming entrepreneur, he graduated from Rollins College in Florida in 2005 with a B.Sc. degree having majored in International Business and Finance. In 2004, he worked for a hedge fund company in Florida for a year, dealing primarily with stock analysis. Prior to taking up his position with FF&K, he worked and studied with a Lloyd’s Insurance Broking House in London during the period 2005 – 2006, developing invaluable experience in the various classes of insurance business in the Lloyd’s insurance market in London.

Mr. Fontaine has been actively involved in the placement of various portfolios for some of the company’s multinational corporate accounts, and assists in the negotiations with overseas partners on many others. His exceptional interpersonal skills have enabled him to integrate with his customers and colleagues in all sectors, thereby developing valuable friendships. With the ability to manage multiple simultaneous tasks, he balances competing priorities and effectively responds to changes and customer needs.

A prudent financial manager, he has a strong belief in nurturing and maintaining a customer focused environment, while emphasizing and fostering the necessary team spirit internally to achieve this corporate objective.

Mr. Fontaine, a fitness enthusiast, is an avid golfer and has a passion for boating.

CHAIRMAN OF THE BOARD

Drum Manley Drummond, B. A., L.L.B.

Drum Manley Drummond was appointed Chairman of the Board of Fraser Fontaine and Kong on April 10, 2012 after being Acting Chairman since December 2011. He has been a Board member since 2005.

Mr. Drummond is an experienced Attorney-At-Law of twelve years, who graduated with a Bachelor of Arts degree from McGill University, Quebec, Canada. He subsequently completed a Bachelor of Laws degree at the University of the West Indies, Cave Hill campus, and qualified for the bar at the Norman Manley Law School in Jamaica in 1999. He has practiced as an Attorney at the Tax Administration Services Department, Myers Fletcher and Gordon and is now practicing at Phillipson Partners.

Mr. Drummond has a wide range of interests. He represented Jamaica as a member of the National Surf Team at the World Surfing Games in Durban, South Africa, Ecuador and Peru. He sits on the Board of the Edna Manley Foundation and has been a Board member of the Spectrum Management Authority, the Jamaica Surfing Association and the Jamaica Anti-Doping Commission.

As Chairman, Mr. Drummond intends to ensure the continuity of many of the tenets set by the former Chairman and President, G. Richard Fontaine, which served to anchor the company as a sterling business partner. Through strong and focused corporate governance, he will ensure that the needs of all stakeholders are met and ensure the continued success of this stellar organization. Mr. Drummond is married with three children.

Director

Robert Davis, B.Sc., EMBA

Robert Davis graduated from the University of the West Indies in 1985 with a degree in Applied Physics, specializing in Electronics, and has received extensive overseas training in Field Engineering, Computer Security, Networking and Telecommunications. In July 2017 he completed his Commonwealth Executive Masters in Business Administration from the University of the Commonwealth Caribbean, graduating with the highest class GPA of 3.81 out of 4. Robert has worked in the Information Technology industry for over tthirty years with over twenty of those years at a Senior Executive or Managing Director level, with a proven track record of technical and business innovation.

Robert started his career as a Field Engineer, and within three years was promoted to Management. He has worked as an Engineering Manager for Island Microsystems Limited, WTG-Aptec and as the Regional Telecommunications Manager for University of the West Indies. He was then seconded as a CDB Technology Consultant in Trinidad where he was instrumental in design, evaluation and execution of the upgrading of the University’s analog Distance Education Network to the Caribbean’s largest fully digital voice, data and graphics Teleconference network linking twenty-six Teleconference Rooms in sixteen Countries.

Robert has held the positions of Deputy General Manager and then General Manager of MC Systems Limited and also Executive Vice-President/Director with the TSL Group of Companies based in Trinidad.

In September 2009, Robert took up the position as a Shareholder and Managing Director of Manley Davis Manley Limited, which develops and provides patent pending software solutions for large Financial Institutions.

Robert’s hobbies are music, scuba diving and photography – and is the author of two bestselling books; “Jamaica by Air” and “Trinidad and Tobago by Air”. He lists his greatest accomplishment as being the proud father of his beautiful daughter.

SENIOR VICE PRESIDENT, INTERNATIONAL BUSINESS & DIRECTOR

Martine Fontaine, B.A.

Martine Fontaine is a highly motivated dynamic individual with a passion for meeting or exceeding clients’ needs. Over the last nineteen years she has developed a wealth of broking experience in the local and international markets, particularly so in the London insurance market where she worked for a year. Given her flair for marketing, her intensity of purpose and desire to excel, she has managed client portfolios within the Caribbean and South America and has extended her reach as far as Ireland and Spain. Miss Fontaine has lived and studied in the United Kingdom and Canada and graduated from the University of Western Ontario with a Bachelor’s degree in Economics. She is a Director on the boards of Fraser Fontaine & Kong Ltd., Musgrave Court Ltd., Belize Insurance Centre and the Insurance Association of the Caribbean.

EXECUTIVE MANAGEMENT

Satish Iyer, B.sc., M.B.A.

Vice President – Marketing and International Business Development

Mr. Satish Iyer joined the team of Fraser Fontaine & Kong Ltd. in June 2015 in the capacity of Vice President, Marketing and International Business Development – Employee Benefits. He gained a wealth of experience in management in India over 17 years, specifically focusing on the field of insurance since 2004. He is a dynamic and highly driven individual who sets very high standards for himself and the teams that report directly to him. He has a passion to differentiate with innovation and service which he feels are a winning combination and one which is completely aligned to the organization’s vision and mission.

Beverley Shirley, Dip. (Marketing), B.Sc. (Management), M.B.A.

Vice President – Broking Services

Beverley began her insurance broking career at Crawford Insurance Brokers Ltd. and has accumulated over 28 years in the business. She has held Executive Management positions and has also served at Board level. Over her career, Beverley has garnered tremendous experience in managing risk transfers for businesses in the Industrial, Telecommunications, Tourism, Manufacturing, Banking, Retail and Distribution Sectors. Beverley has tremendous knowledge of the overseas market and has attended training programs at Lloyds of London. Beverley holds Diplomas in Insurance and Marketing, a Bachelor of Science in Management from Nova South Eastern University and a Master in Business Administration from the University of the West Indies. She joined Fraser Fontaine & Kong February 2014, as Vice President- Broking Services.

Millicent Douse, A.C.I.I., C.I.P. , LL.B (Hons)

Vice President – Claims

Millicent has received wide training in Business Studies and Management, and is an Associate of the Chartered Insurance Institute. She holds the designation of ACII and also Chartered Insurance Practitioner (CIP). She joined Fraser Fontaine & Kong Ltd. in 1988 after her six-year tenure with an Insurance Company. Having spent over 30 years in the Industry, she has developed extensive knowledge and expertise in the specialized and technical areas of Claims Handling for all classes of business, in her interactions with both the Local and International Markets. As the Vice President Claims, she is an avid and excellent negotiator, who brings to the position the level of energy required for the vigorous pursuit of amicable claims settlement to the satisfaction of the clients.

Lenworth (Dale) WanlisS, Dip.

Vice President – Marketing

Dale Wanliss insurance experience spans over 35 years, and he has been a broker for over 33 years. He joined FFK in January 1990 as an Account Executive, and has been instrumental in developing the non-traditional markets such as Aviation Hull & Liability, Events, Marine Hull & Liability and Energy (traditional and renewable). His current responsibilities include Aviation Hull and Aviation Liability, Energy, and Marine (Hull, Liability, Cargo) risks. Dale has extensive experience in placing and handling airside related risks including but not limited to Caribbean airlines. He has been a part time lecturer at the College of Insurance and Professional Studies in Aviation and Marine risks.

SERVICE TEAM –GENERAL

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Suzanne Green, A.C.I.I., C.I.B.

Customer Service Manager

Suzanne has a highly developed passion for the field of insurance and has dedicated the last thirty years to honing her skills in this area. She is very keen on meeting and surpassing customer needs and expectations and drives the use of information technology in the Customer Service Department to offer a continuously more rapid and improved quality of service to the client. She completed her insurance programme at the College of Insurance and Professional Studies and the A.C.I.I. programme at the Chartered Insurance Institute in London.

Carela Graham, Dip.

Account Executive

Carela joined the Fraser Fontaine & Kong Limited team in 2010 and has over 21 years insurance broking experience in managing Commercial and Corporate Accounts. Ms. Graham holds a Diploma in Insurance from the College of Insurance and Professional Studies and a Certificate in Fire Insurance. She continually seeks to ensure that high standards and quality service are delivered to the clients at all times.

Karen Williams, B.Sc. (Hons.), Dip.

Senior Account Executive

Karen joined the team of Fraser Fontaine & Kong Ltd. in 2009 with over 22 years’ experience in the insurance industry; 14 in underwriting (personal/ corporate and commercial lines) and 9 in insurance broking. She holds a Bachelor of Science Degree (BSc.) in Management Studies (Hons.) and Diplomas in Marketing, Supervisory Management and Insurance. Miss Williams is a dynamic insurance professional who is very committed to meeting the clients’ needs.

CHRISTINE PEARCE-CADOGAN, A.C.I.I.

Broking Services Manager

Christine Pearce-Cadogan joined the FFK team on April 1, 2015 in the capacity of Broking Services Manager. She is passionate about being the consummate Insurance Broker and developed a combination of skills and knowledge by working over 10 years in insurance broking, and over 10 years on the underwriting side of the business during which time she also honed her reinsurance capabilities. Christine places great value on client relationships and is driven to ensure that the customer receives excellent service from the FFK team.

She is an Associate of the Chartered Institute of Insurance of London, is registered by the Financial Services Commission as a Sales Representative and has received various professional certificates related to management and insurance.

SERVICE TEAM-EMPLOYEE BENEFITS DEPARTMENT

Wilfred Ball, B.A.

Account Executive

Wilfred Ball, holds a BA degree from the University of the West Indies, entered the Insurance Industry eighteen (18) years ago, specializing in Employee Benefits. He has brought to the position valuable experience and knowledge in the areas of administration, industrial relations and training.

Yvonne Graydon, B.A.

Employee Benefits Consultant

Yvonne Graydon has given over fifteen years’ service in the Insurance Industry. She has experience in both Ordinary Life and Employee Benefits but her primary focus has been Employee Benefits. Educated and trained both in the U.K. and Jamaica, she holds a Bachelor of Arts (B.A.) degree in Library Studies from Leeds Polytechnic in England. Miss Graydon brings to her present position a wealth of knowledge and experience honed within large multi-national insurance companies and local brokerage houses.

Veronica McGregor, Dip.

Employee Benefits Consultant

Veronica McGregor holds a diploma in Health Management and a certificate in Marketing. She brings to the Employee Benefits Department a wealth of knowledge and experience, having over twenty-four years in the Health Insurance Industry. Twenty-one of those years were spent with Blue Cross of Jamaica specializing in Client Service Management, Training, Product Development, Marketing and Sales Management. Her focus is to consistently find new innovative ways to enhance quality client service ensuring that the client is satisfied the first time and all the time.

Kevin Harris

Account Executive

Kevin Harris joined the FFK Team in December 2015 as a qualified and dedicated marketing professional with over fifteen (15) years’ experience in the accounting, finance, logistics and insurance industries. Having obtained a Bachelor’s degree in the areas of Marketing and International Business and a Diploma in Accounts, he has focused on delivering service at the highest level and ensuring that clients benefit from the varied experience that he has acquired. He has strong communication and negotiating skills, and is able to implement insurance, marketing and financial plans with dexterity. He expresses that “finding the right solution for the client by creating a balance between cost and benefits is always my ultimate goal”.