50+ Years of Excellence in Insurance

When Life Hits Hardest, We Show
Up Strongest

Our dedicated claims team is here to get you back on your feet, fast, fair, and with
personal attention.

Our job doesn’t end with a policy It starts when you need us most.

At FFK, our job doesn’t end when you buy a policy, it truly begins when you need us most. Our claims team is known across the industry for going above and beyond to get our clients the support, reimbursement, and peace of mind they deserve.

Job Persons Image

Why Our Claims Department
Stands Out

Claim

50+ years of trusted claims handling

A proven track record of delivering on our promises.

Team

Industry-trained claims team

Direct relationships with insurers for faster resolutions.

Uniform

Dedicated claims officers for each business unit

Life, Employee Benefits, General.

Claim Services

Concierge-style service

A proven track record of delivering on our promises.

Client Love

Carib Cement

“We are getting better customer service
and prompt response of all our claims”

Jakes Treasure Beach

“We couldn't have done it without FFK's support.”

Island Grill

“Fraser Fontaine & Kong was on the spot, I didn't have to call them, they called me.”

How to File a Claim

  • 01

    Contact our claims team immediately at Claims Phone Number or Claims Email

  • 02

    Provide your policy number and a brief description of the incident.

  • 03

    Submit required documents (see claim type checklist).

  • 04

    We’ll assign a dedicated claims officer to guide you through the process.

  • 05

    We follow up until your claim is resolved and paid.

General

No matter the size or complexity of your claim, we fight to get you what you deserve — without the runaround.